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IATA innovation awarded www.cargoclaims.aero platform sees a significant growth of users
14 MAY 2018
IATA innovation awarded Cargo Claims platform sees a significant growth of users
Since the launch of the www.cargoclaims.aero platform in 2014, the cargo claims solution has been gaining traction throughout the industry and realizing a significant increase of users. In 2015 the platform was awarded by IATA and shortly after Saudia Cargo became a first customer followed by Brussels Airlines, in the role of Airline system users. In October of 2017 Polar Air Cargo and Atlas Air also joined the platform and currently Amerijet is in the process of becoming the newest member and embracing the innovative claim handling system.
Raoul Paul, founder of the platform says: “We are extremely happy to experience an increased interest from airlines in our claims management solution. The professional feedback we receive from our customers helps us to continuously improve the system and deliver the ultimate customer experience with a state of the art innovative platform”.
More forwarders and shippers are using the platform to submit and keep track of their claims. The CargoClaims platform enables claimants to submit claims for any airline from a single claims account. This unique feature encourages claimants to use the claim portal because they don’t have to register with each individual airline to manage all their claims. The number of claimants using the cargo claims portal www.cargoclaims.aero will surpass 20.000 before the end of 2018.
Raoul continues, “Earlier this year we have welcomed Kuehne + Nagel in Amsterdam to our platform and worked hard together with their professional team move away from traditional excel sheets for managing their claims handling process. It is great to work with customers with an innovative mindset and a clear vision and commitment to process improvement, pushing us to deliver the best claims management solution available for the air cargo industry”.
AirBridgeCargo Airlines, one of the leaders in the transportation
of special cargoes by air, and Jettainer, one of leading international service
partners for unit load devices (ULD) management, have inked a leasing agreement
for the provision of ULDs on short term requirement for transportation of
AirBridgeCargo Airlines signs agreement with Jettainer to fuel up its 25% growth of special cargo
AirBridgeCargo Airlines (ABC) has been named ‘Best Performing Newcomer Full-freighter Cargo Airline’ in the BUD Annual Awards at a gala dinner in the Hungarian capital to honour airlines, service providers and retailers which have made the most significant contributions to Budapest Airport’s growth.
Budapest Airport honours AirBridgeCargo Airlines for its significant contribution to growth
AirBridgeCargo Airlines (ABC), one of the major
players in the air cargo market, and CargoHub, the cargo logistics quality and
compliance platform, have solidified their collaboration for the implementation
of the CargoClaims platform. The online tool, which received the IATA cargo
innovation award in 2015, will allow ABC’s customers to manage their claims and
pre-claims requests through a user-friendly online tool available at
www.airbridgecargo.com or ru.cargoclaims.aero.
AirBridgeCargo Airlines and CargoHub cooperate to bolster introduction of CargoClaims platform
Route: LGW - MAD Air Europa have upgraded the ‘UX1016/13FEB to an A-330, presenting us with an opportunity to sell significantly more space to MAD, Spain, and South America. This upgrade, will enable the swifter transit of your goods to all international stations within our network.