The implementation process included several training sessions and meetings with ABC’s Customer Service team and IT specialists to guarantee the platform complies with the specific needs of AirBridgeCargo’s organizational structure and is in line with its customers’ expectations. Customers are now able to submit, update and track the status of their claim in real-time.
Raoul Paul, Founder of CargoClaims, said: “I am extremely happy to welcome AirBridgeCargo Airlines to our platform after a long evaluation period and pre-boarding discussions. The functional requirements received from their professional IT and claims handling teams helped us to prioritize our roadmap development plan and to add new value to our platform for our customers. We look forward to working with the professional team of AirBridgeCargo and to continue to support their business excellence program.”
Natalia Bogomolova, Global Customer Service Director at AirBridgeCargo Airlines, highlighted: “Being determined to enhance customer experience, we feel that CargoClaims is the right solution which meets our customers’ needs and facilitates ABC’s digital front-end. Customers can go online and manage their claims requests easily without additional hurdles. From our side, we will guarantee timely claims handling with all information being available online.”
AirBridgeCargo is creating a friendlier digital environment for its customers worldwide, starting from the implementation of equipment to improve monitoring of cargo condition (temperature logger, shocking sensors, Bluetooth transmitting devices), up to partnering with the world’s leading companies, such as Unilode and SITAONAIR, to guarantee 100% traceability of shipments and move in the direction of IoT.
AirBridgeCargo Airlines (ABC) has chosen Worldwide Flight Services (WFS) as its handling partner to accelerate its strategic partnership with Liege Airport ahead of the opening of the first phase of its new dedicated cargo area at the airport at the end of 2019.
The cooperation is in support of the strategic partnership signed between ABC’s parent company, Volga-Dnepr Group, and Liege to significantly increase cooperation between the two companies, boosting AirBridgeCargo’s volumes to and from the Belgian airport and placing Liege among the top five cargo airports in Europe by 2020.
Royal Air Maroc - Wide Body capacity available LHR-CMN, Freighter Capacity LGW-CMN and beyond. Please call to discuss rates and services in further detail. LHR: 0208-7574730 Email: firstname.lastname@example.org
AirBridgeCargo Airlines (ABC), one of the leading cargo carriers in the transportation of special cargoes, and Sonoco ThermoSafe, a leading global provider of temperature assurance packaging, have signed the leasing agreement for the PharmaPort® 360 temperature-controlled container.
AirBridgeCargo Airlines, one of the market leaders in the transportation of oversized and heavy shipments, has recently transported its record breaking 40-tonne shipment, showcasing advantages of its dedicated abc XL product.
The 8-meter long single spare part with a weight of 37,500kg was trucked from the Belgian plant of Jan De Nul Group, a leading maritime construction company from Luxembourg, to Frankfurt, which was handled by the awarded forwarder Ziegler.
Tel: +44 (0)20 8757 4730
Tel: +44 (0)20 8757 4730